Privacy Policy
Last Updated: August 28, 2026
Email & Text Communications
The Bin Bandits, LLC (“The Bin Bandits,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, sign up for service, or communicate with us.
Information We Collect
When you use our website or services, we may collect information such as your:
Name
Email address
Phone number
Service and billing address
Service selections and account information
Transaction and payment information
Communications with The Bin Bandits
We may also automatically collect basic information about your use of our website, such as your IP address, browser or device information, and website activity through cookies or similar technologies.
Payments
Payments are processed securely through Stripe. The Bin Bandits does not directly store your complete credit or debit card information.
Stripe may collect and process your payment and billing information to complete transactions, maintain saved payment methods, process recurring payments, prevent fraud, and provide other payment-related services.
How We Use Your Information
We may use your information to:
Schedule and provide bin cleaning services
Process payments and recurring charges
Manage your customer account
Send service reminders and updates
Provide receipts and billing notifications
Respond to questions or customer service requests
Improve our website and services
Send promotional communications when permitted
How We Share Your Information
The Bin Bandits does not sell your personal information. We may share information with trusted companies that help us operate our business, including Stripe for payment processing, as well as providers we use for scheduling, customer management, website hosting, email, text messaging, analytics, and other business operations. We may also disclose information when required by law or when reasonably necessary to protect our customers, business, property, or legal rights.
Email & Text Communications
We may use the email address and phone number you provide to send service-related communications, including appointment reminders, service updates, receipts, billing notices, and account information. If you choose to receive marketing emails or text messages, you may unsubscribe or opt out using the instructions provided in those communications.
Cookies & Website Analytics
Our website may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use our website, and improve our services.
Data Security. We take reasonable measures to protect the personal information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We use Google Analytics and the Meta Pixel to measure visits and show relevant ads.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updated policy will be posted on our website with a revised “Last Updated” date.
